New Relic and Atlassian Deliver the First Observability Integration for Incidents Tab in Jira
Summary
The integration empowers engineering teams to bolster their incident management and resolution practices with insights gained from software issues detected in New Relic. By surfacing post-incident reviews (PIRs) in Jira, teams can assign and manage preventative work to reduce the frequency and volume of costly incidents. We are delighted to be the first observability platform to integrate with the incidents tab in Jira,” said New Relic Chief Design and Strategy Officer Peter Pezaris. “With our natively-connected solution, we hope to expand access to observability by bringing the right insights into engineers’ existing workflows, helping them manage their work more effectively with the best-of-breed tools they use every day.” • None Enhance incident detection and visibility: Enable development teams to monitor their code’s performance in production and identify associated issues in Jira Software. • None Establish proactive practices: Create PIRs that include real-time New Relic data to help teams understand root causes, remediation options, and how to prevent recurring incidents.
