Spotlight on the Hospice Special Focus Program | Axxess Hospice

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Summary

Zaundra Ellis, Vice President of Hospice Professional Services at Axxess, created the guide and breaks down what providers can expect from the SFP. Ellis states that CMS will be looking at performance data from hospices over the last three years to determine inclusion in the SFP. While CMS has the best intention in creating the SFP and monitoring poorly performing hospices, Ellis shares, one thing the program lacks is supportive training for providers. She advises hospices to prepare for the increased oversight by staying up on top of CMS’ State Operations Manual for hospices for any regulatory changes, looking over survey results from the last three years, focusing on your Quality Assurance and Performance Improvement (QAPI) program and investing in training and certification. “Having a lot of grit to work through a process where there really is no guidance and being a sponge, learning as much as possible about hospice compliance is going to be key.” Ellis says.

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