Concord Servicing Asks Resorts to Take the Blackwell Challenge
Summary
“Concord’s Blackwell Recovery group has been a tremendous asset to our organization over the past few years,” says Mike Smith, executive vice president, Capital Markets & Strategic Opportunities, Club Exploria. This whole process has been very efficient and has yielded substantial revenue gains for our homeowner associations.”According to Derry, Blackwell can collect a higher percentage of outstanding payments when accounts are turned over to the group earlier, usually when they are 90 days in arrears. “Although many management companies and resort homeowners’ associations use third-party services to assist their own collections efforts, they often wait too long to refer late-paying accounts,” Derry says. “Blackwell’s early-placement programs will help them optimize revenues while adhering to best practices for data security and regulatory compliance.”Concord’s solutions, including collections services by Blackwell Recovery and loan servicing, lead the way in the timeshare industry as well as multiple specialty loan markets, such as the fast-growing solar and energy efficiency markets. As a leading full-scope payment solutions provider in the vacation ownership, residential solar, energy services, and home improvement industries, Concord has more than 3 million active accounts and manages $16 billion in assets.