Qualtrics Launches New AI-Powered Suites for CX, EX & Research
Summary
Despite having a clear mandate for building a differentiated customer experience for business growth, 70 percent of CX leaders fail to achieve desired results and drive loyalty, according to Gartner. Qualtrics, a leader in the Cloud-based experience management software category, announced three new AI-powered capabilities to meet the current and future demands of the culture shift of CX + EX at the workplace. Organizations can use Qualtrics AI capabilities to create, deliver, analyze, and improve multi-experience while dealing with customers, employees, managers, and remote associates. That means each suite is embedded with innovative Qualtrics AI tools that help companies automate advanced insights and provide real-time recommended actions. Suites provide access to a broader set of core solutions, unlimited users, and seamless implementation plans, saving time and resources.
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