25 Best Healthcare KPIs and Metric Examples for 2024 Reporting

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Summary

Different insurers can take varying amounts of time to issue payment to your facility; it is vital to track this for cash flow and accounts receivable (AR) management. Operating Cash Flow = EBIT + Depreciation – Taxes – Change in Working Capital • AR Turnover: Most medical facilities receive payment directly from the patient, an insurance company, or through a government contract. Most medical facilities will make use of a specialized ERP to manage all the data collected from day-to-day operations, however, this doesn’t provide any insights to your staff. This healthcare metric measures the ability of a hospital to deliver quality care to its patients and keep them safe from contracting a new infection or having post-operation complications. It is extremely important to track this metric closely so that you can identify where problems occur, which stage of the process can be improved, and mitigate the chance of outbreaks.

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