Apple Has a Major Quality Control Problem
Summary
Shockingly, Apple told The Verge that it doesn’t consider this to be a defect.Credit: ShutterstockWe knew that the new iPad Pro design could bend easily (as shown in the test video below), but there’s no excuse for some devices coming already bent from the factory.Apple recently announced that its iPhone X — sold all through 2018 — can exhibit a major factory defect on its screen that will make it unresponsive to touch , offering a “free” repair program for its $1,000 phone.Users or these devices — which starts at $1,000 and goes all the way up to $1350 for the 512GB version of the XS, and from $1,100 to $1,450 in the Max variant — reported batteries that don’t charge unless the displays are on, which Apple fixed in a iOS update.Credit: WirecutterEarlier this year HomePod buyers discovered that Apples smart speaker left a nasty white ring on wood furniture.But those companies don’t charge top dollar and boast about their extreme quality assurance process in keynotes and long ads narrated by Jony Ive.
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