PROJECT QUALITY MANAGEMENT: QUALITY IS NOT ACCIDENTAL
Summary
By following some key quality management principles, we can make sure that the execution of the project is at an expert level, that we don’t have to settle for mediocrity, and that the outcome is a spot-on product. Quality in project management is defined as a “totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs,” as per PMBoK. One methodology popularly used to improve the quality of products and processes is Six Sigma, and its focus is to minimize defects and increase user satisfaction. I’ve mentioned creating a culture that encourages continuous improvement, and here are some actionable items that can help an organization promote such ambitions: These principles of quality management are a widely known set of fundamental values that proved successful and used in various industries. Other benefits of making quality a priority include less need for updates and fixes, revenue growth, company popularity and loyalty, and saving time and money.