Five9 Wins 2018 Aragon Research Innovation Award for Intelligent Contact Center

General News

▤ Summary

SAN RAMON, Calif.--( BUSINESS WIRE )-- Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software for the digital enterprise, has been named a winner of the 2018 Aragon Research Innovation Award for Intelligent Contact Center.“Artificial intelligence is poised to transform the contact center and impact customer expectations for years to come,” said Jim Lundy, CEO and Lead Analyst, Aragon Research.“Call centers play a critical role in the customer sales and service journey,” said Jim Hickey, VP of Products.Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results.The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.

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Web and Content Management

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Contact Center Software CCaaS SaaS

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Five9
$1B+