4 ways salons are using AI to gain a competitive edge – Kitomba blog

General News

▤ Summary

In 2023 Kitomba launched an exclusive integration with REACH.ai in New Zealand and Australia to enable salons, spas and clinics to use artificial intelligence (AI) to automate client communications and marketing. With REACH.ai, artificial intelligence is working 24/7 to scan your appointment book and find clients who are best suited to fit the available slot and staff member available, contacting them on your behalf. The power of AI lies in its ability to analyse vast amounts of client data when it’s integrated with your Kitomba Online Booking site. With REPUTATION.ai, which is included in all packages, you can provide a seamless experience that automatically prompts clients to leave glowing 5-star reviews on Google, boosting your online reputation. When this feature is enabled in your REACH.ai dashboard automated emails will be sent to your regular returning clients immediately after their appointment asking them to rate their experience out of five and provide feedback.

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Salon Management Software Spa Management Software Appointment Booking Software

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