Cities and counties should install technology systems that keep pace as the enterprise grows

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She adds that integrating these kinds of systems into an existing technology environment can yield several benefits, including: • They can reduce fragmentation. Breaks explains: “These tools can facilitate and measure the cross-sector collaboration required to meet your agency’s needs.” • Launch a pilot program or small-scale deployment to assess the technology’s effectiveness. According to Breaks, this pilot deployment will enable the agency to gather user feedback before full implementation. “Cooperative agreements usually involve a procurement expert who can help governments navigate the complexities of acquiring technology products and services. The firm lists numerous cooperative contracts under the keyword “technology.” Michael Keating is senior editor for American City & County.

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