TEKsystems: Organizations Lean-In Ready to Innovate and Transform in 2019
Summary
HANOVER, Md.--( BUSINESS WIRE )-- TEKsystems ® ,aprovider of IT services that address the pressing strategy, implementation and talent needs for more than 80 percent of the Fortune 500, today released findings from its annual IT Forecast research.IT leaders (chief information officers, IT vice presidents, IT directors, IT hiring managers) across every major industry were polled in late 2018 on a range of key issues, including IT budgets, expertise and talent, and expected organizational challenges throughout 2019.With respect to new initiatives (many of which are expected to take place in differing lines of business), IT executives must determine which elements they will seek from external providers and which they will manage internally.Q: Which three of the following business objectives will IT most need to support in the coming year?2018 (Previous Rank)2019 Improving existing IT applications and infrastructure 31% (3) 37% Implementing new IT applications and infrastructure 33% (2) 33% Creating new products and services (i.e., innovation) 23% (6) 29% Improving efficiency 35% (1) 28% Reducing costs 24% (5) 27% Improving business processes 30% (4) 27% Increasing growth (revenue, profits) 19% (8/9T) 23% Attracting, developing and retaining talent 19% (8/9T) 21% Delivering operational results (i.e., keeping the lights on) 20% (7) 20% Implementing analytics and big data 18% (10) 17% Managing risk 17% (11) 17% Attracting and retaining new customers / customer experience (CX) 12% (12) 13% Q: What will provide the biggest challenge to your organization meeting its goals and objectives?2018 (Previous Rank)2019 Organizational alignment: how well the IT and business staff understand each other, do they connect/interact easily, frequently and efficiently (e.g., knowledge sharing, understanding of goals, etc.But some of that confidence could be misplaced if IT continues to face headwinds from technical debt and gets bogged down in a cycle of maintaining and sustaining legacy systems,” says Jason Hayman, TEKsystems’ research manager.