Daugherty Wins Five9 Breakthrough Partner of the Year Award
Summary
St. Louis, MO, February 10, 2024 --( PR.com )-- Daugherty Business Solutions, a leading advisory services and technology consulting firm, is recognized for enabling and delivering success in helping organizations reimagine their customer experiences in 2023.Daugherty has been named Breakthrough Partner of the Year by Five9, the provider of the Intelligent CX Platform. This includes multiyear contact center strategic road mapping, full stack technology implementation, cloud migration from legacy platforms, CRM/SFA integration, customer and agent experience transformation, Generative AI solution integration and more.“As the premier CCaaS solution on the market, Five9 continues to lead the way in helping their customers provide faster, more complete outcomes. “We officially established our partnership in 2023 when we began work with a Fortune 20 company together, and in 2024 we look forward to building upon this foundation and also becoming a Certified Implementation Partner. The Five9 Intelligent CX Platform is a leading AI-powered CCaaS solution that elevates contact center performance by empowering managers with actionable insights and intelligence, personalize customer experiences with self-service and their choice of channel to communicate, elevating businesses to deliver results ensuring the delivery of joyful agent and customer experiences.About Daugherty Business SolutionsFor nearly 40 years, Daugherty has been committed to driving innovation, growth and customer satisfaction across the nation while making a positive difference in the community. Leveraging proprietary tools, techniques, and virtual and regional development centers, Daugherty is a preferred strategic advisor and partner for the Fortune 500, helping customers achieve better and more predictable outcomes for mission-critical initiatives.