Welch's Leverages Rimini Street Support for its Oracle E-Business Suite and Oracle Database
Summary
The company is able to run its stable, robust Oracle system for a minimum of 15 years, from the time it transitioned to Rimini Street support, and kept the flexibility to upgrade if and when it makes business sense for the organization.In addition, Welch’s saved nearly one million dollars in annual maintenance and support costs, which enabled the company to invest in new strategic marketing initiatives and new product development.By moving to Rimini Street, Welch’s was able to redeploy the cost savings from their enterprise software support, to multiple growth areas across the business including IT, marketing and product development.“Rimini Street takes ownership of the entire support experience, when we make a call someone is available to speak right away and works on a problem immediately, which has been a refreshing change,” said Dave Jackson, CIO of Welch’s.Over 1,700 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.
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