The platform has been designed to cope with working in different markets: Inside Starling Banks evolution as a technology platform
Summary
“Working and scaling into different markets poses unique challenges too, but the platform has been designed to cope with this, and we have an expert team and a growing network of partners to help our client banks on the journey,” Newton added. Newton also hopes that some of the experience the company and its platform gain in new markets can be brought back to the mothership and help “spark ideas that will better serve our UK bank,” she said. “Now that we have grown from being an aspiring challenger to an established bank, it is clear the roles and priorities of a CEO and a large shareholder ultimately differ and require distinct approaches. What really makes Engine stand out though is the technology on the operating side, the platform delivers a comprehensive view through a single, consistent pane of glass across a customer, their relationships and business. From chat and call handling, to card and payment operations and our financial crime team – all employees have the same complete and consistent view.