Message may indicate software bug, not scam or virus

General News

Summary

I am able to cancel out of this message but when I do the screen turns black and I am forced to restart the computer in order to return to Windows.Is this some sort of scam — meaning, did the company I purchased my computer from install a pirated version of Windows on my machine?A: While this appears to be a scam or a virus infection at first, research on the error message above states otherwise, showing that this problem is most likely caused by a bug in a specific Windows update, KB971033.According to that research, found on the Microsoft support forum, this update was installed as a response to Microsoft learning that a large number of authentication keys for Windows 7 were found on various auction and forum sites some years back.If you still have not resolved the issue after that, then consult a local technician or contact Microsoft Support directly for additional suggestions.

Classifications

industries
No industries detected
applications
Accounting and Taxes

AskAI Classifications

Labels
Data Recovery Software Backup & Disaster Recovery Software Disk Management Software

Linked Companies

EaseUS
$10M to $25M
Microsoft
$1B+