Chronic Care Staffing Launches AI Call Monitoring Technology
Summary
Since its founding in 2015, CCSs critical focus has been to help clients in health centers and private practices improve patient care, outcomes, and satisfaction. This focus also directly affects the providers bottom line as CMS and payors are tying reimbursement to improved outcomes and patient satisfaction scores. This innovative AI software is a robust platform that has been shown to improve patient satisfaction by leveraging features such as real-time agent coaching, which provides immediate feedback to CCS remote clinical staff during calls. Chronic Care Staffing collaborates nationwide with clients ranging from small practices to large health systems. CCS is a sister company of Joint Commission-certified Millenia Medical Staffing and has access to a network of nurses across the United States.