Clearwave Launches New Patient Interface Solution
Summary
With Clearwave Connect, practices will have the ability to improve check-in speed and accessibility with multiple check-in form factors and one consistent experience which simplifies the check-in process. “Clearwave Connect is an important step towards our mission of providing patients and practices the best and most flexible self-check-in solutions available,” said Mike Lamb, CEO of Clearwave. “With Connect, we provide customers more flexibility in enhancing their practices whether it is through improving the patient experience, making informed decisions with data, or increasing office efficiency and performance.” The new product brings the best features of the Clearwave Kiosk to a tablet. The solution also collects patient demographic data such as insurance eligibility, consent, and custom questionnaire data, has a connected, secure credit card payment device for the collection of co-pays, outstanding balances, and self-pay service fees, and provides live updates to the front office on patient check-in status, symptoms, and more. “The combination of the Clearwave Kiosk and Connect tablet has resulted in greater patient satisfaction, on-time procedures, and low wait times,” said Helen Lowenwirth, administrator at East Side Endoscopy.