ServiceSource Extends Global Strategic Client Relationship with Mitel

▤ Summary

As part of this extension, ServiceSource will leverage its nearly 20 years of renewals experience and expertise to manage customer retention and channel partnerships across Mitel’s global, on-site product line.“Businesses rely on their communications technology to help carve out a competitive advantage, whether they are looking to increase productivity, or deliver a better customer experience,” said Todd Abbott, Executive Vice President of Global Sales & Services, at Mitel.As Mitel partners work with customers to continue serving those needs, the consolidation of our renewal business with ServiceSource will simplify and streamline the process to better support retention and identify growth opportunities.”Trusted by global market leaders in the cloud/XaaS, software, technology hardware, medical device & diagnostic equipment and industrial IoT sectors, ServiceSource sells, manages or renews $9 billion of revenue annually on behalf of its clients.Those risks and uncertainties include: that we may be unable to attract and retain the highly skilled employees we need to support our planned growth; changes in market conditions that impact our ability to sell our solutions and/or generate service revenue on our customers behalf; our ability to achieve our expected benefits from international expansion; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which can be obtained online at the Commissions website at http://www.sec.gov .

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Mitel

$1B+