Rimini Street rattles vendor loyalty in Australia
Summary
While Australian organisations have taken to cloud at a more aggressive pace than their Asia-Pacific peers, they have also been more active in purchasing a suite of products centred on an ERP solution from a single vendor, buying maintenance and support, and upgrading when told to.According to Rimini Street managing director for Asia-Pacific and Middle East Andrew Powell, vendor loyalty and purchasing extras is not a trend Australias geographic neighbours have shared.We examine some of the key trends — including cloud adoption, mobility, consumerisation and business analytics — that are shaping tomorrows enterprise software landscape.But with such long-standing relationships, Powell said the needle is starting to shift and both private and government customers of the likes of Oracle and SAP are realising they have other options.Pointing to NSW-based electricity transmission network provider TransGrid, which previously said it has leveraged the "colourful" relationship between Oracle and Rimini Street in regards to pricing, Powell said long-term customers are being punished by vendors for their loyalty.