Q2 Holdings Integrates with DocuSign to Help Dispute Form Signatures Go Digital
Summary
AUSTIN, Texas--( BUSINESS WIRE )-- Q2 Holdings, Inc. (NYSE:QTWO), a leading provider of digital banking solutions for financial institutions (FIs), announced today the launch of its Centrix Dispute Tracking System (CentrixDTS™) interface for DocuSign.With many fraud claims coming in via the online channel and into the call center, our clients have been asking for a way to capture customer signatures electronically on dispute forms.“The CentrixDTS and DocuSign integration has equipped us with another tool to provide a superior member experience,” said Jason Swoboda, assistant vice president of fraud and ePayments at A+ FCU.And companies realize an average of $36 of incremental value (with a typical range from $5 to $100 per document depending on use case) per transaction when they deploy DocuSign versus their existing paper-based processes.Our bank and credit union customers, along with emerging financial services providers, also benefit from actionable data analytics and access to open technology tools.
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