US’ CareStack acquires Airtel-backed tech startup Waybeo - ET Telecom
Summary
NEW DELHI: US-based dental software solutions firm CareStack has acquired Waybeo , a technology startup in which Bharti Airtel owns a 10% stake, for an undisclosed sum to enhance patient communications in the healthcare sector.Waybeo offers advanced intelligence services in ad-generated phone calls. Its clients include industry giants such as Royal Enfield, Tata Motors, and Honda Cars India. It provides in-depth intelligence services, enabling marketers to optimise their strategies and drive revenue through ad-driven phone calls.Before the acquisition, Waybeo unveiled ‘CS Conversations’ for CareStack, offering AI-powered call analysis and real-time transcriptions to enhance patient-practitioner communications. Our collective strength will transform dental operations, empowering practices with cutting-edge tools,” said Abhilash Krishna, CEO CareStack.CareStack said in the statement with the acquisition, Waybeo is poised for accelerated growth, expanding its footprint in India and the international market, and expand presence beyond healthcare, such as automobile, consumer durables, insurance, broking, and real estate.Mumbai will be the key business hub, anchoring the companys strategic operations. We are not just streamlining communication but helping elevate patient care experiences in healthcare facilities,” said Krishnan R V, Co-Founder & CEO of Waybeo.
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