Upstate University Hospital Reimagines Physician-Patient Experience with Vocera Solution
Summary
“Solid communication and trust between physicians and patients enhances the patient experience, increases medication compliance, reduces readmission rates and improves clinical outcomes,” said Amit Dhamoon, MD, PhD, internist at Upstate University Hospital and associate professor of medicine at SUNY Upstate Medical University.Clinicians and quality leaders at Upstate University Hospital worked closely with the care experience team at Vocera to design questions that address core communication tenets for physicians to follow.The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency.Interoperability between Vocera and more than 140 clinical and operational systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience.Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly.