Chatmeter Launches Workflow to Simplify User Review Management
Summary
Workflow is geared to enable retailers, restaurants, doctor’s offices, banks and credit unions, hotels and real-estate management firms to respond to reviews faster, and more effectively escalate inaccurate information or damaging posts that can potentially cost a brand millions in lost revenue through poor rankings or viral reputation or legal damage.It doesn’t matter how large or small your marketing and customer service teams are, there are not enough hours in the day to effectively filter and manage the volume and frequency of a brand’s online reviews and related social posts without advanced technology,” says Collin Holmes, Founder and CEO, Chatmeter .To learn how your business can streamline online review and local listing management to improve customer engagement and sales, check out this blog post for more information or schedule a demo to see Workflow in action.They help retailers make a distinct impact in revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors.Some clients include Sears Home Services, Sherwin-Williams, Payless ShoeSource, OneMain Financial, The Richman Group, Save-A-Lot, Pinnacle Health System, Pilot Flying J and Dickeys BBQ.