ACI Worldwide and Greenwich Associates to Help Banks Drive Customer Experience and Digital Banking Programs
Summary
By identifying their competitive differentiators and vulnerabilities, banks can make strategic, customer-centered moves to increase their market share.“With unprecedented disruption in the marketplace, banks that focus on digitizing and improving the customer experience will reap significant rewards,” said Steve Busby, CEO, Greenwich Associates.“We consistently hear from organizations across the world about the need to improve their customer experience through digitization,” said Carolyn Homberger, president, global sales, ACI Worldwide.More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities.All product roadmap or other similar information does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision.
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