How Much Money & Time Will TEM Services Save?
Summary
Executives in finance, IT, and operations often find themselves in a position where they need to closely evaluate the upside of a relationship with a telecom/technology expense management (TEM) provider. Clients can rest assured that they will not pay anything within their contract term over the actual realized savings – we average a 28% return on investment in the TEM program overall. The important point here is that whatever TEM provider is determined as the best fit for the organization, sales talk needs to be backed up with contractual provisions that demonstrate their confidence in their ability to deliver in alignment with expectations. A reputable TEM firm will possess deep domain expertise around current industry trends and best practices that will not be readily accessible to internal expense management teams. Conversely, the same errors can be expected during large organizational dispositions, where selling part of a business or specific assets creates just as many opportunities for miscommunication and management mistakes.