Avoid Business Software Companies That Show These 3 Red Flags
Summary
If you recognize this pattern from some cable or television companies, you might be surprised to learn that it happens in business software, too. Another “bait and switch” tactic is when a software company promises that their product can seamlessly integrate with your existing systems—but that simply isn’t the case. Making a bad situation worse, if you choose to leave the vendor, they may hold your files hostage or provide them in a basic format that takes days to reassemble and import into a different system. If your implementation involves missed deadlines, product or process errors, sudden additional costs, or other surprises, you may want to reconsider your decision. If you find this red flag, you’ll need to consult closely with your company’s executive team to determine the best way forward.