Explores How Digital Transformation and Conversational AI Are Changing Patient Engagement at CHIME23 Fall Forum
Summary
The event seeks to convene digital health leaders to “brainstorm, problem-solve, and develop initiatives to advance healthcare using the latest tools and resources.” TeleVox’s sessions will provide real-life examples and spirited discussion on the adaptation and potential of conversational AI to enhance patient engagement. “At CHIME23 Fall Forum, we will discuss the implementation, measurement, security, and many other features of generative AI for patient engagement.” Anurag Bolneni and Donna Robinson, Senior VP, Chief Commercial Officer, will be hosting a focus group titled, “Transforming Patient Engagement with Conversational AI in Contact Centers” on Saturday, November 11 at 3:45 PM. That focus group follows shortly after a fireside chat at 11:15 AM titled, “The Power of Patient Engagement: Leveraging Technology to Improve Outcomes.” In this chat, Robert Schad, VP of Product Development at TeleVox, and Ganesh Persad, Director of Information Technology Application at Memorial Health System in Ft. Lauderdale, will be discussing Persad’s implementation of AI-driven patient engagement systems and how they facilitate seamless and personalized interactions. And our pharmaceutical team partners with life science companies to develop strategic disease state awareness, education, and vaccination reminders by reaching more patients through customized communication. For 30 years, TeleVox has helped preserve care continuity, reduce the operational burden on staff, and drive revenue while making the healthcare communication process easier for everyone.
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