Car Wars Announces Seamless Texting Integration with DriveCentric to Redefine Communication and Dealership Efficiency
Summary
This collaboration introduces a unique texting integration, utilizing the advanced capabilities of both Car Wars and DriveCentric, to redefine customer engagement and dealership efficiency. Customers have the convenience of responding or making direct calls to their assigned agents via a single phone number, streamlining and simplifying the communication. "Its so exciting that DriveCentric has put such a focus on the customer experience," explains Cassie Broemmer, Chief Revenue Officer, "Finally, the shopper can communicate with one number whether its calls or texts. This partnership showcases the flexibility of Car Wars technology, highlighting its capacity to enable a text integration within any CRM system. Car Wars leverages human reviews, artificial intelligence, and CRISP metrics to equip Sales and Service departments with everything they need to Own The Phone.