Cogito Secures New Financing
Summary
BOSTON, MA, Cogito, the leader in real-time AI coaching and guidance for the enterprise, today announced it has secured new funding. Cogito today announced it has secured new funding to help advance features aimed at better supporting agents in the contact center and improving customer experiences. The funding round, including repeat commitments from two major investors, validates the importance of delivering strong employee and customer experiences in todays turbulent economic climate. This significant investment demonstrates the impact potential of human-aware AI systems, and the belief that Cogito is best suited to deliver on their promise. Cogito supports agents and supervisors to improve effectiveness, experience and empathy by providing human-aware and human-empowering coaching and insights.