Knowledge management is an example of why generative AI will soon be commonplace in enterprise applications
Summary
The power of a generative AI-produced executive summary of findings from a search query directed at authoritative documents housed in a company’s vetted research collection cannot be overstated. Bear in mind this business research application of generative AI in the enterprise calls for accuracy, not creativity, in writing. In this way, we’re instructing the generative AI algorithm to stick to the facts contained in the source documents and take no linguistic liberties when summarizing the information. Finally, it’s important to note that using generative AI to answer business research questions in an enterprise environment is not the same thing as logging into Chat GPT. The fact that Gartner is so optimistic about generative AI-enabled applications in the enterprise suggests that smart people and organizations are quickly figuring out how to navigate around the technology’s potential pitfalls and put it to good use.
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