Avid Storage Completes Roll Out of Self Storage Managers New Cloud Version Across their Portfolio
Summary
"We found SSM Cloud to be a powerful enterprise platform that would help us improve our internal operational efficiencies, maximize revenues, and deliver a better customer experience for our tenants. According to Rohan Shenoy, President of Self Storage Manager Inc., "We are delighted to have another Top 100 self-storage operator join our rapidly expanding client base. We continue to invest heavily in modernizing our software products and constantly work with leading 3rd party service providers to provide advanced integrations that assist SSM clients to improve customer experience, increase revenues and reduce costs. Avid Storage is a Top 100 self-storage operator and part of AVAD Capital LLC, headquartered in Dallas, TX. For more information on Avad Capital, visit‥www.avadcap.com or visit their self-storage businesses at www.avidstorage.com and www.anotherclosetstorage.com About Self Storage Manager, Inc. Self Storage Manager, Inc. offers a complete suite of products and services that include Self Storage ManagerTM - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the managers time on collection calls; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and lead aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.