Asana unveils new AI capabilities to help teams work smarter

▤ Summary

Asana is rolling out a host of new generative AI capabilities for its work management platform that are designed to streamline and provide greater clarity for team collaboration and productivity. Previously, Alex Hood, the chief product officer at Asana, said the company would not be rolling out feature sets that create new information for people to go back and check. “Because Asana’s Work Graph has deep links to its own chain of logic and reasoning, not only do you get like an answer, [smart answers] shows its work,” Hood said, noting that’s important because of current fears around generative AI and what has been called the black box problem or hallucinations — the tendency for generative AI to sometimes make up false information. Due to launch at the end of this year, smart status uses AI to pull real-time work data that can identify risks, open questions, and roadblocks standing in the way of hitting goals, allowing for more comprehensive status updates, while smart answers will use natural language to ask Asana questions, and get timely answers and insights about projects, identify blockers, and determine next steps. Hood again stressed that with this capability, Asana would not be generating this content from scratch, but rather providing users with an outline for how to properly write goals.

▦ Linked Companies

Asana, Inc.

$500M to $1B