Reserv Raises $20M Series A Co-Led By Altai Ventures and Bain Capital Ventures (BCV) to Accelerate Already-Rapid Growth
Summary
"We are enabling the best talent in the industry to focus on the customer experience while leveraging AI to ensure a consistent and scalable organization." MGAs and carriers are leveraging the data benefits of Reserv for: • Claim handling needs: Reservs TPA arm has deployed automated rollover technology that syncs historical and in-flight claims, automated bordereau generation and analytics, and configurable process workflows, enabling carriers to launch and iterate processes quickly. Best-in-class claims processing philosophies and adjusting teams are aided by technology to enable an unparalleled customer experience and visibility. "It is hard for an insurtech startup to build a modern TPA from scratch," said Oleg Ilichev, Managing Partner at Altai Ventures. "This requires significant industry knowledge, a combination of highly experienced claims experts and technology leaders, and a subset of forward-thinking initial customers to train the models and iterate on operational frameworks.