Zocdoc Takes Aim At Phreesia, NexHealth With New Free Suite of Patient Engagement Tools
Summary
The product suite, called Zocdoc Practice Solutions, includes tools to streamline the patient intake process, facilitate online scheduling and enable video visits. All of this creates more administrative work for office staff, who spend their days chasing patients for information and playing “scheduling Tetris,” he declared. Zocdoc plans to add to the product suite over time, eventually adding tools for things like payment and patient-provider messaging. In our beta phase, we’ve seen that practices that have fully adopted Zocdoc’s intake tools see nearly 80% of those patients complete all of the required tasks before their visit. More than one-third of Zocdoc’s customers have adopted at least one solution in the suite, and nearly 7,000 practices have signed up to use the intake tool — which is more than double the 3,309 clients using Phreesia, Kharraz declared.
