ECI names new chief customer officer
Summary
In his new role, the CCO will lead customer-facing teams, collaborating across divisions—including manufacturing, residential construction, field service management, building supply, office technology, and wholesale/retail distribution industries—to deliver customer support and professional services, ECI said. Previously, Karim served as senior vice president of global services and support at Everbridge, a provider of critical event management and national public warning software solutions. Karim also served on Everbridges senior leadership team as the company went through a successful IPO and growth phase. “The chief customer officer position is incredibly important, as we’re wholly focused on helping small- and medium-sized businesses compete and grow,” said Trevor Gruenewald, CEO of ECI Software Solutions. “Riz not only brings a deep understanding of customer needs, but also has a proven track record of leading global support teams.
Classifications
AskAI Classifications
LabelsLinked Companies
