How ADPs AI-based workforce metrics tool might disrupt HR
Summary
Today, though, she spends her time talking about what the information means, rather than finding it, because the data is now being delivered directly to her management team by a new mobile app offering from ADP.ADPs new Executive and Manager Insights product, a feature within the companys Mobile Solutions app , pushes relevant "headlines" to managers and HR pros on everything from overtime rates to employee churn and direct labor utilization.As users click down into the application, more workforce metrics are available, and because of underlying AI and machine learning capabilities, the system will be able to learn preferences and deliver more relevant results over time, said Marc Rind, chief data scientist at ADP.At a time when technologies like AI and machine learning have enabled an unprecedented data flow, the challenge at many companies is how to filter and channel workforce metrics to the appropriate people.As of late August 2018, the Executive and Management Insights portion of the ADP app had nearly 1,400 customers and 55,000 active users.