Streamlining for success at Millennium Specialty Alloys
Summary
But with a growing family, he and his wife decided they wanted to move away from the busy city centre and find a new home in a smaller town like Kelowna. “Working with junior companies and startups for the past 20 years, I’d developed a certain skill set I felt would allow me to successfully operate and grow a business of my own. When I found Millennium, I saw that it sold a tangible product, had an established customer base, was revenue producing, and profitable; but I also saw things in its operations that I knew I could improve upon.” The first decision he made was to expand the business’ reach to include selling industrial plastics. More recently, it has taken me three months to fill one position even though I hired a recruiter and was advertising on the radio, company website, newsletter, and our Facebook page.” For Melillo, just determining the right approach to management was an initial challenge. After four years complicated by the pandemic and supply chain challenges, Melillo feels he’s in a stable position to see growth in his business by addressing people, product, and process.