IT Leaders Craving Insights on Generative AI Use, Finds New Snow Software SaaS Management Survey
Summary
A recent report from Forrester corroborates this claim, suggesting organizations need to balance the risks of AI, including regulations and intellectual property concerns in order to see the expected return on investment. “IT leaders have to walk a fine line, between minimizing risk and creating efficiencies, while still realizing growth to propel their businesses during this period of economic turbulence,” said Steve Tait, Chief Technology Officer at Snow. IT leaders need to govern the unknown as effectively as they do their approved vendors.” Managing SaaS applications remains increasingly complex, as seen by findings such as: • Generative AI is compounding security concerns. While IT leaders who participated in last year’s survey also reported concerns with SaaS security, the main topic driving uncertainty in 2023 is artificial intelligence. “Mitigating security issues that are caused by unknown or unapproved SaaS application usage is essential, especially given the shift in purchasing power away from central IT to business units and individual employees,” said Tait.
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