SAP SuccessFactors Gets Human Over Digital HR
Summary
Given the opportunity to now digitally capture and empower many more staff actions in the workplace, SAP’s wider play is one that sees employee information channeled into a total proposition that it likes to brand as the Intelligent Enterprise (CAPS deliberate).The firm insists that it can make digital HR a more human-focused thing and it has recently expanded its SAP SuccessFactors software toolset with that specific strategic aim in mind.Currently in beta (pre-launch) form with a number of test-case customers, this is software designed to guide and recommend worker actions based on verbal and/or written questions or commands.SAP makes the bulk of its money selling business analytics software that helps customers track what’s happening in their operational models down to a fine degree.The answer lies in the fact that digital HR should make companies more human if it is embraced and implemented correctly in a holistically connected way with multiple channels of access.
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