TeleVox Adds Wayfinding Solution to its Patient Engagement Platform
Summary
“It’s incredibly frustrating to know that a patient was trying to make it to an appointment only to get lost in a maze of parking lots, hallways, and elevators,” said Vik Krishnan, President of TeleVox. And our pharmaceutical team partners with life science companies to develop strategic disease state awareness, education, and vaccination reminders by reaching more patients through customized communication. For 30 years, TeleVox has helped preserve care continuity, reduce the operational burden on staff, and drive revenue while making the healthcare communication process easier for everyone. The entire healthcare journey–both in-person and digital–is improved by giving systems the flexibility to consolidate all their patient-facing digital solutions into one premium native mobile experience accessible by anyone, anywhere. Combined with Gozio’s patented indoor positioning technology, the platform empowers consumers to confidently navigate their healthcare journey and enables health systems to more effectively achieve their business goals.
