Juran vs ASQ Focus on Statistics
Summary
Joseph Juran felt that the American Society for Quality focused too heavily on statistics and not enough on quality as a management discipline. “Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. “Again, I was looking through my old Quality Progress [issues] about Juran, and in here he said he was very dissatisfied with the statistical orientation of the American Society for Quality. He did think one of the biggest barriers to anything is just plain old resistance to change, and an interesting thing in this article [was that] people thought that the whole part of Total Quality Management… they thought that Deming was really “Mr. “So, you know, maybe… maybe we’re spending too much time on statistics when we should get better at just solving problems and making things better, faster and cheaper.
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