Alice Labs raises US$500,000 in seed funding
Summary
Alice Labs, an AI-driven multi-channel customer support platform for e-commerce and online businesses, announced the completion of a US$500,000 seed round of financing today. Businesses can connect all of their customer-facing channels through Alice; automate the conversation for both sales and support through natural language processing (NLP) and machine learning (ML) while handling the rest through live chat. "Over the past two years, we have refined our technology and product market fit, developing a keen understanding of the challenges in the customer service space, and offering unique solutions in response. Both Anchorless Bangladesh and HOF Capital share our vision and can help us accelerate our growth with key connections and market insights," said Shuvo Rahman, founder and CEO of Alice Labs. Through its subscription-based customer support plans, Alice works with over 50 e-commerce stores and enterprises throughout the region, including major brands and retailers like Unilever, Coca-Cola, Giordano, and Maybelline, among others.
Funding
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