IGT Solutions expands its partnership with Thrio to boost its Generative AI Platform, TechBud.AI, deliver Improved CX
Summary
TechBud.AIs enterprise and functional copilots will tap into Thrios cutting-edge contact center technology enabling AI-powered advanced capabilities. He added, "Together, we will amplify TechBud.AIs advanced suite of features, enabling businesses to deliver a superior customer experience like never before." With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. IGTs global footprint consists of 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam. Their expertise lies in developing advanced artificial intelligence products, empowering businesses to harness the potential of data and turn it into actionable insights.