“Leading Microsoft Dynamics ERP Implementation Projects”
Summary
I’ve been on projects on the client side where they weren’t ready to do Agile or Hybrid and I recommended we would be more successful with Waterfall. You must look at the business and challenge them by asking, “Is this what makes you different, or is it that someone wants something different because the current system does it this way?” If at the end of the day that’s what they want the total cost of ownership is at risk. Whatever the other CRM, ERP, or back office to Point of Sale is, Microsoft has already gone through and experienced that and now you can say the value of Dynamics is that you can easily integrate so you can make the best choice for your company. In the past CRM and Dynamics and Salesforce may not have worked together and that is not the case anymore, so those legacy companies can build the best of breed. Q: In your book you talk about users not realizing at the beginning of a project the full amount of requirements they have and not getting the opportunity to readdress those later.
