Telax selected by SaskTel as Cloud Contact Center Solution Provider
Summary
SaskTel conducted an open and competitive RFP evaluation process and selected Telax for its ability to meet and exceed requirements in areas including:Rich Feature Set –ability to service use cases across all industry verticals in both SMB and Enterprise Product flexibility – in terms of pricing, packaging, positioning, and customization Support model - differentiated approach designed specifically for CSPs to deliver a best-in-class CCaaS experience.Deployment versatility – including private, public and hybrid cloud options while optimally leveraging existing telco infrastructure.“Were very excited to be selected by SaskTel, the largest ICT service provider in Saskatchewan, and an early cloud contact center visionary,” commented Telax CEO Koray Parmaks, “This selection underscores our unwavering belief and commitment to CSPs as best positioned to help businesses capture the benefits of moving their contact centers to the cloud.”SaskTel’s Acting President and CEO, Doug Burnett stated, “We’re extremely pleased to adopt Telax’s cloud based contact center solution as it will be a welcome upgrade to our suite of Business products and services that will help to differentiate SaskTel to SMB and Enterprise level customers throughout Western Canada.”
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