Special software to improve guest services at hotels
Summary
The QiK Rooms Private Limited, a start-up specialising in the hospitality sector, has launched a cloud-based, server-based software solution for hotels to improve their guest services, at the ongoing 34th annual convention of the Indian Association of Tour Operators (IATO) here on Friday.QiK Circle solution enables the hospitality service providers to streamline their daily operations, resulting in greater satisfaction of guests, its CEO Tubby Kapur said.He said that the theme of this year’s IATO conference was inspired by the challenges faced by the hospitality industry to meet the target of 20 million tourists by 2020, set up by the Union Tourism Ministry.The property management system would require minimal training of the hotel staff.They will also receive a message about the time required to complete their orders,” Mr. Kapur added.