Referral Leakage: What it is and How Patient Engagement Can Help
Summary
According to a study by the Journal of General Internal Medicine, just under 35% of specialty referral appointments result in a documented visit. This means that healthcare providers are losing out on significant potential revenue due to patients not following through with referrals. Thankfully, the orthopedic office is leveraging TeleVox’s EHR-integrated HouseCalls Pro patient engagement platform and sent Mike a personalized automated message via SMS. During Mike’s lunch break, he finally had a moment to open his phone and saw the SMS message from the orthopedic office about his referral. Mike has been receiving SMS reminders about his upcoming referral appointment and is well aware of the time and location.
Classifications
industries
HealthTech
applications
Accounting and Taxes
AskAI Classifications
Labels
Healthcare Software
Patient Relationship Management
AI-powered Software
Linked Companies
TeleVox
$100M to $250M
