TCN Executives to Speak on Two Expert Panels at 2023 ACA International Convention & Expo
Summary
TCN’s ARM industry experts will provide practical insights on healthcare early-out operation and intelligent virtual agents during panel discussions. WHAT The ACA International Convention & Expo 2023 brings together credit and collection industry experts, pioneers and innovators to communicate and collaborate through various educational sessions and seminars in Chicago on July 26-28. In the session, Payne will discuss TCN’s 25 years of experience serving the financial services industry, how to effectively employ IVA, AI and automation in a contact center and more. Scott Brownlee’s “The Benefits and Traps of Building a Healthcare Early-Out Operation” session will be held: Date: Thursday, July 27, 2023 Time: 8 to 9 a.m. CT Bryce Payne’s “Intelligent Virtual Agents: Navigating the Challenges of Debt Collection” session will be held: Date: Thursday, July 27, 2023 Time: 11 a.m. to 12 p.m. CT To learn more about the event, visit: https://www.acainternational.org/events/convention-2023/. Founded in 1999, TCN combines a deep understanding of the needs of call centers with a unique approach to pricing – no contracts, monthly minimums or maintenance fees – that supports rapid scaling and instant flexibility to changing business needs.