Defects Aren’t Spread All Over Like Butter On Bread

▤ Summary

People often think defects are spread evenly all over the business, like butter on bread. Here’s why: “Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. “I’ve said this before, but people out there seem to think that defects and mistakes and errors are like butter spread on a slice of bread. All you have to do is fix that little piece that’s in trouble in that one [slice] of bread and that’ll keep it from spreading to the rest of the organization. “So that’s my Improvement Insight for this week: Look for the little bit of mold; don’t look for things that don’t exist… but they are tasty.

▦ Linked Companies

KnowWare International, Inc.

$1M to $5M