Exploring the Effectiveness of a Train-the-Trainer Model
Summary
This blog explores how the cost-effective train-the-trainer approach can efficiently cascade knowledge through your agency and grow your internal pool of system experts. Learned concepts include using the new software and training skills like building course content, demo examples, and exercises. Having easily accessible, knowledgeable, and relatable points of contact for training and follow-up assistance is a significant advantage. And while it’s assumed that staff will be more open to learning from their colleagues, an external trainer might be considered more important than internal training sessions. With 20 years of experience in the IT industry, Bev has a broad understanding of government technology platforms and solutions and is an expert in strategic planning, gathering, analyzing, and defining business and functional requirements.
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